The purpose of this study is to determine factors influencing nurse-patient communication
at Kampala International University Teaching hospital and the specific objectives were to
determine nurse-related factors influencing nurse-patient communication, to determine
patient-related factors influencing nurse-patient communication and to establish
environment factors influencing nurse-patient communication at Kampala International
University Teaching hospital. A descriptive cross-sectional method of study design was
employed. This design was chosen because it describes a particular situation, factors
influencing communication between nurses and patients and it was a small-scale study as it
was be limited to nurses and in-patients at KIUTH. The study was conducted at KIUTH. The
hospital is located in the town of Ishaka, in Bushenyi District, Western Uganda, approximately
330 kilometers, by road, southwest of Kampala. In regards to what patients said, in order to
enhance a better nurse-patient communication skills the study found out that, 11 (47.8%) of
the patients said that nurses should be willing to listen to the numerous patients calls if a
good communication relationship is to be achieved. The study also found out that, 19(82.6%)
of the patients said that nurses are usually busy and have no time to attend to patients which
hinders good communication approach between them and patients. In conclusion regardless
of the fact that nurses are hardworking and are providing great nursing care to the patients
and excellent communication relationship with patients is still a challenge.
Keywords: Nurses, Patients, Communication, Factors, Influencing.
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HOW TO CITE
Nikirungi, Godriver (2023).Evaluation of Factors Influencing Nurse-Patient Communication at Kampala
International University Teaching Hospital, Bushenyi, Uganda. INOSR Scientific Research 9(1)::69-79.